FREQUENTLY ASKED QUESTIONS
DO YOU SELL BY THE DOZEN?
We offer several assorted boxes: the Tier 1 Dozen, an assortment of classics such as Raspberry Sprinkle, Vanilla Bean ⓥ, and Salted Caramel Cake, as well as our Mixed Tier Dozen, which includes doughnuts from tiers 1 to 3, such as Orange Pistachio ⓥ, Jam Filled Rounds ⓥ, and Bacon & Salted Caramel.
In addition, we have a "build-your-own" option with $ 1 off at each half-dozen and $4 at each dozen.
CAN I PRE-ORDER?
Yes! Click here to place your order online if at least three days before pickup. Otherwise, please call (470) 428-2023 by 4PM the day before pickup to speak to someone at the location you’re ordering from.
DO YOU CATER FOR LARGE EVENTS SUCH AS WEDDINGS, BABY SHOWERS, OR PARTIES?
While we don’t have a full catering service, we'd love to be at your big event! In addition to standard doughnuts, we offer mini doughnuts and doughnut cakes, coffee boxes (including cups, sugars, etc), and chai boxes. Preorder here!
CAN YOU PROVIDE NUTRITIONAL INFORMATION?
We take pride in having developed all our own recipes and are particular about choosing high quality ingredients in the production of our treats. As a small scale bakery serving ready-to-eat products, we are not required by the FDA to undertake the expense of developing nutritional information for our products. Our bakers and baristas are happy to answer basic questions about ingredients in our products so that folks with food allergies and dietary restrictions are able to select products that fit their particular needs.
WHAT DOES "VEGAN" Ⓥ MEAN?
“Vegan” means made without ingredients sourced from animals (dairy, meat, eggs, honey). Many of our doughnuts are vegan (about 85% of them) - however, we are not an exclusively vegan bakery and our treats may not be suitable for folks who, for ethical reasons, choose not to eat products which may have come in contact with animal products.
To find our vegan treats, look for the ⓥ indicator on our menu board and case labels.
DO YOU USE SOY? PEANUTS? CORN? ARTIFICIAL COLOrS?
While we do not use soy, peanuts, or corn in any of our base doughs, they are occasionally used in our glazes and fills. Therefore, we can not guarantee that our products are absolutely free of any of these ingredients. While we offer some options for folks with dietary restrictions, we can not guarantee that our products are completely free of bacon, nuts, gluten, eggs, or other allergens as we use these products regularly in the kitchen.
DO YOU MAKE GLUTEN FREE DOUGHNUTS?
We offer a baked cake doughnut made from almond/coconut flour which might be suitable for those following a gluten-free diet. This doughnut has been tested and certified at least once to meet the FDA’s standard to be labeled “gluten free” (read the results here), however we can not guarantee that each doughnut is free of trace amounts of gluten as they are made in a facility where these ingredients are present.
CAN I GET A PRICE QUOTE?
Yes, click here to use our cost estimate tool. Keep in mind that this estimate does not take into account any substitutions, special requests, add-ons, or gratuity and is not intended to be a final quote (taxes can be estimated by selecting the pick-up location). In addition, mini doughnuts or Big Ol' Cakes containing premium ingredients (such as bacon or pistachios) are subject to a small upcharge. Mini dozens are subject to a two dozen minimum order.
CAN I ORDER CUSTOM DOUGHNUTS?
While we love hearing so many of your uniquely creative ideas, our focus is crafting original recipes using natural, high-quality ingredients. We’re happy to accommodate when we can but be advised that we often do not have the ingredients or production capabilities necessary to produce custom creations varying from what we regularly offer.
DO YOU SELL GIFT CARDS?
Yes, we sell gift cards at each of our brick-and-mortar locations as well as online e-gift cards which you can email to that special someone. Our gift cards can be used at each of our locations, including at farmers market booths and special events around town.
WILL YOU MAKE A DONATION?
DO YOU DELIVER OR SHIP?
We do not offer delivery or shipping at this time. Various delivery services in-town offer our doughnuts but we do not partner with these services and their menus often do not reflect what we are currently offering. For out-of-towners seeking our treats, we suggest that you ship yourself to Atlanta.
do you reheat doughnuts in the shop?
Who doesn’t love steaming hot pastries right out of the oven? We hear ya. Unfortunately, for several reasons, we do not allow our employees to reheat products in microwaves; a primary concern being that microwaving destroys the pastry’s texture and tends to create an inferior product, in both taste and chew. We make all of our doughnuts from scratch with love daily and always work hard to ensure our doughnuts are as fresh and wonderful as possible.
do you offer wifi?
No, we do not offer WiFI at either of our shops. While we’re all connected to the cloud these days, we hope to offer a space where people connect to each other, if only over a doughnut and coffee.
do you provide wholesale to third parties for re-sale?
While we’re always incredibly honored when folks reach out to offer our doughnuts in their own businesses, we are not positioned at this time to offer wholesale agreements. We are always willing to set up recurring pre-orders for you, if you would like to sell our doughnuts at a small upcharge premium.
do you take same-day pre-orders?
To keep things as fair as possible for each customer, we generally operate on a first-come-first-served basis and do not take same-day pre-orders. We are always happy to take pre-orders over the phone by 4PM the day before pickup,